Senior Salesforce Administrator

Summary

Join InMarket as a Sr. Salesforce Administrator and lead the full management of system usage and auditable track of Sales input and various user group needs, ensuring performance, security, and usability of our systems.

Responsibilities

• Ensure that inMarket is capitalizing on the full features and benefits of the Salesforce system
• Lead the full management of system usage and auditable track of Sales input and various user group needs
• Ensure performance, security, and usability of our systems
• Provide technical knowledge and experience with an in-depth knowledge of the Salesforce platform
• Lead the design and delivery of complex Salesforce projects from discovery to deployment
• Promote adoption, keep current on new releases, provide training and flag the accuracy of sales data within the system for business use
• Ensure all data is properly entered and integrated with accounting systems as well as to provide accurate historical records for the Company
• Perform all system maintenance & updates, manage user accounts & training, develop & maintain dashboards & reports for all required stakeholders
• Responsible for the full management of Salesforce for inMarket, providing insights, direction, discipline across all departments, and detailed support for the historical, accounting, and forecasting needs of the Company within Salesforce
• Work closely with internal stakeholders to design, configure and maintain Salesforce solutions that align with company needs and business objectives for Sales Leadership
• Proactively seek out and identify needed system changes and gather feedback from users
• Faze out all 3rd party systems to integrate 100% in Salesforce to support all business units where deemed cost effective
• Lead any required data migrations, integrations, and management activities to ensure data integrity
• Create and document Sales processes to ensure data in Salesforce is managed correctly
• Provide ongoing support and training to users, troubleshooting issues as they arise
• Administer and optimize the additional Salesforce module of CRM Analytics to support business processes and enhance user experience
• Proactively communicate and manage system changes without interruption to the users
• Stay up-to-date with Salesforce best practices and new features, making recommendations for enhancements, modifying the system to increase benefits and usability while evaluating their impact on existing solutions
• Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce objects and functions
• Maintain, enhance, and create workflows, functions and configurations within Salesforce
• Create new reporting capabilities and respond to ad hoc reporting requests as needed
• Provide support functions as needed
• Create and maintain dashboards and reports