Remote Senior Salesforce Administrator

Summary

Join Wonolo, a well-funded startup disrupting the $140BN temporary staffing industry, as a Senior Salesforce Administrator. Reporting to the manager of Sales Ops, you will serve as administrator for Sales and Service cloud, gather, analyze, prioritize, and refine Salesforce business requirements, and optimize Salesforce configurations. This role is open to candidates located anywhere in the United States and Canada. The expected pay range is $98,900-140,400/year with benefits including health insurance, retirement plans, life and disability insurance, parental leave, cell phone reimbursement, access to continued learning, flexible schedules, and more.

Requirements

• 5+ years of experience delivering enterprise software solutions using Salesforce.com
• Salesforce Admin certification
• Solid understanding & knowledge of SFDC configuration including: Custom Object Relationships, Automations (Workflows, Flows, Process Builder), Lightning Experience (Classic helpful), Chatter / Macros / Knowledge / Einstein Bot / Communities

Responsibilities

• Serve as administrator for Sales and Service cloud
• Provide support for new processes needed by key stakeholders across the organization
• Work cross-functionally to gather, analyze, prioritize, and refine Salesforce business requirements
• Create business analysis documentation including user stories, usage scenarios, process flows, data dictionaries, requirements traceability matrices, design documents, and project schedules
• Optimize Salesforce configurations to align with business processes, improve user experience, and drive operational efficiency
• Maintain a consistent work ethic while working through diverse requests and an ever-changing startup environment
• Provide subject matter expertise for Salesforce platform, processes, and solutions

Benefits

• The opportunity for growth in a mission-driven and well-funded start-up
• Meaningful equity
• We pay 100% of the medical/dental/vision insurance premiums for you
• Generous parental leave plan
• Cell phone reimbursement and company laptop
• Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo
• Retirement plans as well as life and disability insurance
• Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses
• We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in the U.S. or Canada (no more commutes!)
• Team outings, happy hours, company off-sites, and more!