Senior Salesforce Business Analyst

Summary

Join Madison Ave Consulting as a Senior Salesforce Business Analyst and play a crucial role in the success of our Salesforce projects. You will work closely with internal teams and clients to gather requirements, provide insights, and ensure timely, within-scope project delivery.

Requirements

• 3+ years of experience as a Business Analyst
• Experience working with enterprise-level clients and projects
• Strong analytical and problem-solving skills
• Proficient in data analysis tools and techniques
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced environment and manage multiple projects
• Availability to travel to multiple sites across the U.S. regularly
• Salesforce certification or equivalent experience is a plus
• Familiarity with Agile or Scrum methodologies

Responsibilities

• Facilitate workshops or meetings to elicit business and technical requirements, building consensus among stakeholders
• Collaborate with stakeholders to gather, document, and validate business requirements, ensuring alignment with overall business strategy
• Translate business requirements into functional specifications for implementation by the technical team
• Work alongside project managers to keep projects on track and within budget
• Analyze and interpret data to provide insights and recommendations for business process improvements
• Conduct user acceptance testing (UAT) and assist in training end-users on new features or changes
• Stay updated with the latest Salesforce features to deliver optimal solutions to clients
• Collaborate with cross-functional teams to ensure seamless integration of Salesforce with other systems
• Maintain clear and comprehensive documentation throughout the project lifecycle
• Mentor junior business analysts, sharing knowledge and best practices

Benefits

• Health Insurance
• Dental Insurance
• Paid Time Off (PTO): up to 20 days per year
• Company Laptop
• Equipment Stipend of $300 to outfit your home office
• Access to Medical and Dependent Care Flexible Spending Accounts (FSAs)
• Company Paid Holidays: 9 holidays
• 401(k): Access to a 401(k) program (no matching at this time)