Senior Salesforce Project Manager

Summary

Join NeuraFlash as a Senior Salesforce Project Manager and manage projects for enterprise customers, providing day-to-day leadership to analyze requirements, develop designs, and implement cloud-based solutions using Salesforce and the Force.com platform. You will monitor project financials, scope, and schedule; act as the primary client contact; facilitate status meetings; assist with client presentations; plan and manage CRM and AI software projects; coordinate IT project teams; assess business implications; execute the role of Agile Scrum Master; and bring high energy and enthusiasm. The ideal candidate has extensive experience in project management, specifically within the Salesforce ecosystem, and a proven track record of success in a professional services/consulting environment. NeuraFlash offers a flexible work environment with remote and in-person options, travel opportunities, and a collaborative culture that values work-life balance and employee well-being.

Requirements

• 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
• Experience working in a professional services/consulting environment
• Experience applying Agile approaches to project management
• Experience with salesforce.com serving as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform
• Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications

Responsibilities

• Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
• Drive implementations of high-quality AI and digital service solutions
• Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
• Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
• Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
• Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers
• Assess business implications for each project stage
• Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
• Bring a high level of energy and enthusiasm to NeuraFlash every day

Preferred Qualifications

• Strong presentation and communication skills
• Ability to work cohesively within a team and/or effectively as an individual
• Bachelor’s Degree in Business, Engineering, Information Technology or Management
• Professional and confident while maintaining a focus on customer success
• PMP or Scrum Master certification

Benefits

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together
• Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, and India. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, anywhere within British Columbia and Ontario for our Canadian employees, and anywhere within Colombia for our Colombian based employees!