Omnidian is hiring a
Senior Service Network Manager, Remote - Worldwide

Summary

The job is for a Senior Service Network Manager at Omnidian, a growth-stage B Corp Certified company in the renewable energy sector. The role involves qualifying and contracting Field Service Partners (FSP) to expand the service network and ensure an excellent client experience.

Requirements

• 4+ years of professional experience in the solar energy industry
• 2+ years of that experience must be vendor/subcontractor management, including service contracting and onboarding

Responsibilities

• Service Network Development (70%)
• Identify geographies that require additional service network support for both residential and commercial portfolios
• Source, vet, qualify, and sign (contracting) new Field Service Partners (FSPs) and Channel Partners
• Prioritize FSP leads, support Business Development and Sales initiatives, and assist with FSP and Channel Partner onboarding and training
• Provide data to validate FSP bandwidth, technical, safety, and training capacity
• Assist with Channel Client relationship management
• Service Network Performance (30%)
• Assist as a conduit between Operations and Field Service Partners to ensure alignment and efficiency for high priority and batch project planning
• Manage relationships and relay feedback to ensure operational efficiency between Omnidian and our FSPs and Channel Partners

Preferred Qualifications

• Ability to negotiate renewal contracts ad enforce them
• Experience with data analytics
• Experience working with Salesforce
• Experience in both residential and commercial solar

Benefits

• All of our roles offer the opportunity to work remotely
• If you are in the Seattle, WA area, we offer a vibrant and creative co-working space in the heart of downtown Seattle
• If you are near one of our employee clusters, we offer one or more local gatherings per year
• We provide outstanding benefits that we are continually improving upon, including family medical, dental, vision, disability, parental leave, 401(k) administration, self-managed PTO or 15 days of PTO in your first year, and paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, quarterly bonus and long-term stock options for every employee