Senior ServiceNow Developer

Summary

Join BCMC as a Sr. ServiceNow Software Developer to support the ServiceNow development and engineering program for DISA and DoD. This remote position requires a US citizenship for DoD Secret clearance and core work hours are 7a-4p, Monday-Friday. Responsibilities include assisting with technical design, developing solutions, integrating systems, documenting procedures, and resolving incidents. You will need 8+ years of ServiceNow development experience, experience with custom service portals, and a BS degree in a relevant field. Desired skills include DoD customer support and specific certifications. BCMC offers competitive salaries, comprehensive benefits including health, dental, vision, life, and disability insurance, 401k matching, and paid time off.

Requirements

• Knowledge of the principles, methods, and techniques used in ServiceNow development • Enterprise and/or IT Service Management
• ServiceNow System Administration
• Experience with gathering requirements, database design schemas, and data modeling
• Minimum 8+ Years' experience with ServiceNow development
• Minimum 8+ Years' experience of developing a custom service portal
• Minimum 8+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
• Experience with process and solution integration, workflow design/configuration, and reporting
• Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
• Experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance related issues
• Required Education: BS degree in any of the following: Computer Science, Computer Engineering, Computer Information Systems, or Computer Systems Engineering or equivalent years of experience
• Required or Ability to Obtain Certifications: CISSP, CISM, or COMPTIA Security+

Responsibilities

• Assists with the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment
• Assist with the design, prototype, implement, test, and deploy business rules and technical solutions
• Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies
• Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development
• Assist ServiceNow System Administrators with incident resolution, as needed
• Designs and develops new ServiceNow applications and services
• Assist ServiceNow Business Analyst in estimating release level of effort

Preferred Qualifications

• Experience supporting DoD Customers
• Experience with process development and deployment
• Web Service Integration (API Web Services) experience
• Single Sign-on configuration and administration
• SQL Experience
• Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• ServiceNow Implementation Specialist
• Certified ITIL Foundation v4 Certified or willing to complete one year from hire
• DODI 8570.1-M Compliance at IAT Level I

Benefits

• Extremely competitive salary
• 95% employer paid for employee medical, dental, & vision coverages
• 100% employer paid for employee life, STD & LTD disability coverages
• 401k with company match and profit sharing
• Flexible Spending Account (FSA) for dependent & health care
• 11 standard holidays & 3 weeks of annual leave