Senior Software Engineer II

Summary

Join Invoca's newly formed remote engineering team and contribute to the development of asynchronous communication channels (SMS, Webchat) within our revenue execution product. Collaborate with the Data Science team to leverage AI in customer-centric solutions. You will build new functionality, have end-to-end responsibility for complex projects, and foster a collaborative environment. The ideal candidate possesses 5+ years of development experience, agile team experience, and expertise in relevant technologies. This remote position offers competitive salary, comprehensive benefits, and a supportive team environment.

Requirements

• 5+ years development/engineering experience
• Agile team experience and a demonstrated passion for software development
• Experience (or interest) in some of our primary technologies: Ruby on Rails (or similar), MySQL/PostgreSQL, React/GraphQL, and HTML/CSS/JavaScript
• An understanding of database fundamentals and design
• Strong build vs buy evaluation mindset combined with iterative MVP development experience
• Experience building conversational chat bots
• Competence in several skills apart from pure coding, such as monitoring, performance optimization, integration testing, security and more
• Effective and timely communication skills, ensuring leaders are kept up to date on progress, blockers, and have advance warning of potential surprises (both positive and negative)

Responsibilities

• Foster a collaborative environment for you and your teammates to deliver high-quality features in an iterative way, collecting customer feedback early and often as you solve new asynchronous messaging use cases
• Build new functionality both within an existing monolith as well as using external services where appropriate, weighing buy vs build decisions in service of delivering quickly to validate new features
• Have end-to-end responsibility for complex projects that require the work of multiple people to complete, and that will be building out new greenfield product capabilities
• Level up those around you to help them grow while reinforcing your own knowledge
• Propose new technologies/architectures/vendors where appropriate and work with technical leadership to drive adoption
• Quickly and effortlessly diagnose the root cause of problems in your team’s service area
• Be part of a self-sufficient team with a dedicated Product Manager and Tech Lead
• Proactively communicate on production issues, write actionable tickets without prompting, and quickly fix or delegate them
• Be able to help guide a team around impediments to progress
• Participate in an on-call rotation supporting the team’s services
• Support diversity, equity and inclusion at Invoca

Benefits

• Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed
• Paid Holidays – Invoca provides 16 U.S. paid holidays , including a winter break, giving you ample opportunity to refresh and spend time with friends and family
• Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included
• Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%
• Stock Options – All employees are invited to share in Invoca’s success through stock options
• Mental Health Program – Well-being support on a broad range of issues is available through our SpringHealth program
• Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members
• Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs
• InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service
• Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more
• Position Base Range - Salary Range $127,000 - $191,000/year plus bonus potential
• This job is a remote position