Senior Software Engineer - ML Ops

Summary

Join Pindrop, a leader in voice authentication and fraud prevention, as a Senior Software Engineer. You will play a critical role in developing and maintaining software applications and systems, leading complex projects, and mentoring junior engineers. Responsibilities include software development, technical leadership, architecture and design, problem-solving, quality assurance, code review, research and innovation, and ensuring security and compliance. The ideal candidate possesses 5-7 years of software engineering experience, expertise in cloud computing (AWS, Docker, Kubernetes), Python proficiency, and experience with infrastructure-as-code tools. Pindrop offers a competitive compensation package, unlimited PTO, generous health and welfare plans, paid parental leave, a remote-first culture, and professional development opportunities.

Requirements

• 5-7 Years of Software engineering experience
• Experience with cloud computing environments, especially AWS and container-based deployment using Docker and Kubernetes
• Experience working with python 2-3 years minimum
• Experience operating services in production environments
• A strong understanding of software design principles, software architecture and design patterns as well as software development best practices, including testing, version control, and continuous integration
• Experience with infrastructure as code tools like Terraform or AWS CDK
• Experience in monitoring and performance of Production platforms using tech stacks and tools such as Datadog, ELK, Grafana, Prometheus
• Participation in on-call rotation required

Responsibilities

• Design, develop, test, and maintain our complex software applications, ensuring high-quality code and adherence to best practices
• Play a critical role in the development and maintenance of our software products by designing, building, evolving, and scaling state-of-the-art solutions for our Pindrop platform
• Provide technical leadership and guidance to junior engineers and the development team, including code reviews, architecture decisions, and mentoring
• Contribute to the design and architecture of software systems, ensuring scalability, maintainability, and performance
• Analyze and solve complex technical problems, and make recommendations for improvements and optimizations
• Implement and advocate for best practices in testing and quality assurance, including unit testing, integration testing, and automated testing
• Participate in code reviews and provide constructive feedback to ensure code quality and consistency
• Stay current with emerging technologies, tools, and programming languages and apply them where relevant to improve software development processes
• Ensure software adheres to security standards and compliance requirements, addressing vulnerabilities and potential risks
• Design and implement cloud solutions, build MLOps on cloud (AWS, Azure, or GCP)
• Build CI/CD pipelines orchestration by GitLab CI, GitHub Actions, Circle CI, Airflow or similar tools
• Data science model review: run code and refactor, optimize, containerize, deploy, version, and monitor its quality
• Validate and add automated tests for Data Science models
• Work closely with a team of researchers and data scientists to productionize and document research innovations

Preferred Qualifications

• Experience with Machine Learning frameworks and libraries such as XGBoost, SciKit-Learn, H2O, TensorFlow, PyTorch, Keras, Spark MLlib
• Experience with leading industry Machine Learning tools and operation frameworks such as MLflow, Kubeflow, Airflow, Seldon Core, TFServing
• Experience building microservices and RESTful APIs
• CI/CD pipelines using tools such as GIT, Jenkins

Benefits

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2025 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine