Senior Solution Consultant

Summary

Join ServiceNow's Solution Consulting team and significantly contribute to our success in the Healthcare Provider Solution Sales sector. As a hands-on technical consultant, you will play a key role in guiding revenue, working closely with Sales, Product Management, and the executive team. You will develop, position, and deliver product-specific solutions throughout sales cycles, achieving quarterly and annual sales goals. This role involves leading discovery workshops, providing product demonstrations, answering technical questions, guiding strategic programs in top accounts, and providing product feedback. Collaboration with colleagues and staying current on competitive analysis are also crucial aspects of this position. The ideal candidate will have extensive pre-sales experience and proficiency with the ServiceNow platform or similar cloud solutions.

Requirements

• 5+ years of pre-sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to promote execution excellence

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements that can address customer needs and guide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Preferred Qualifications

Boston location preferred or surrounding areas