Senior Solution Engineer

Summary

Join Tanium's Solution Engineering team and help leading organizations enhance their visibility and control over complex environments. You will work closely with sales and customer success teams, driving the technology evaluation stage of the sales cycle, conducting platform demos, and delivering comprehensive Proofs of Value (POVs). Responsibilities include pre-sales discovery meetings, analyzing customer needs, developing Tanium solutions, and leading technical discussions with various stakeholders. This remote role requires 50% travel within a specified territory (Delaware, Maryland, West Virginia, Virginia, North Carolina, or South Carolina). You will translate customer business challenges into technical solutions and partner with field engineering teams to ensure a positive customer experience. The role also involves active participation in marketing events and customer enablement.

Requirements

• 6+ years of operational and/or selling experience in endpoint operations or security
• 4+ years of experience in customer-facing or customer support positions
• Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments
• Experience presenting at multiple levels, from C-Suite to Solution Users
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Broad knowledge of the IT security, operations, and compliance space and products
• Deep knowledge with hands-on experience in one or more of the following: Endpoint Security, IT Operations Management, Regulatory Compliance
• Demonstrated critical thinking skills
• Excellent written and verbal communication skills
• Naturally team-oriented with a mission-first attitude
• BS degree in Computer Science, Mathematics, Engineering or equivalent experience required

Responsibilities

• Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates
• Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
• Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges
• Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals
• Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process
• Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills
• Build, manage and maintain strong relationships with customers, peers and partners
• Actively participate and speak at regional marketing events and conferences
• Customer facing Sales and Channel enablement, including training
• Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle
• Travel expected to be 40-60% to engage with customers and prospects in person

Preferred Qualifications

Broad knowledge of scripting languages is a plus

Benefits

• Medical, dental and vision plan
• Family planning benefits
• Health savings account
• Flexible spending account
• Transportation savings account
• 401(k) retirement savings plan with company match
• Life, accident and disability coverage
• Business travel accident insurance
• Employee assistance programs
• Disability insurance
• Other well-being benefits
• Equity awards
• 5 days set aside as volunteer time off (VTO)