Senior Solutions Consultant

Summary

Join Bloomreach as a Senior Solutions Consultant and become a trusted advisor on a high-performing sales team, influencing multiple sales cycle stages. Partner with the sales team to showcase Bloomreach Engagement's value through technical deliverables and pre-sales consulting, building strong foundations for long-term customer partnerships. Support the Americas market (US, Canada, LATAM), contributing to Bloomreach's expansion. This role involves creating tailored product demonstrations, presentations, and other deliverables for prospects and customers, developing account strategies, conducting scoping meetings, and crafting technical implementation plans. You will also act as an industry expert for partners and clients, staying updated on platform features and educating others on their effective use. The ideal candidate will have a strong background in pre-sales, SaaS, and marketing, along with technical sales experience and a solid understanding of AI, CDPs, and marketing automation.

Requirements

• 3-5+ years of relevant experience in Presales, preferably in SaaS or marketing
• Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process
• Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics
• Is comfortable presenting on technical subjects, including to non-technical audiences
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Has development experience in HTML, CSS, JS and web technologies
• Some proficiency with APIs and integrations, and the ability to work closely with client IT teams
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements
• Strong communication and presentation skills
• A commitment to continuous learning and staying updated on the latest industry trends and technologies

Responsibilities

• Assume the role of Bloomreach Engagement product expert to support the Sales team in a pre-sales capacity
• Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered personalization with Bloomreach Engagement
• Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs
• Acting as an industry & showcase expert for partners, customers, and prospects
• Conduct scoping meetings and create a technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities
• Understand client priorities, challenges, and objectives as part of client discovery
• Stay updated on the latest features and capabilities of the Bloomreach Engagement platform and educate clients & partners on how to leverage these for their benefit

Preferred Qualifications

• Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus
• Experience with Search/Merchandising

Benefits

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution
• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication
• We believe in flexible working hours to accommodate your working style
• We work virtual-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• We facilitate sports, yoga, and meditation opportunities for each other
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• We reward & celebrate work anniversaries -- Bloomversaries!*