Senior Solutions Engineer

Summary

Join GeorgeJon as a Senior Solutions Architect, a key technical leader responsible for designing and optimizing eDiscovery platform solutions for customers. You will collaborate with internal teams to develop standardized products and services, leveraging your expertise in the eDiscovery industry. This role requires strong technical skills in eDiscovery platforms (Relativity, Reveal, Nuix), server administration, and cloud-based solutions. You will act as a trusted advisor to clients, providing on-site consultations and attending industry events. The position offers a remote-first work environment and a comprehensive benefits package, including health insurance, 401(k) matching, generous time off, and paid parental leave.

Requirements

• Expertise in managing and architecting eDiscovery platforms, including Relativity, Reveal, and Nuix
• Strong experience with both server-based and cloud-based eDiscovery solutions
• Proficiency in server administration (Windows Server, Linux)
• Critical thinking and independent problem-solving skills to address complex technical challenges
• Ability to quickly learn and adapt to new technologies and changing eDiscovery landscapes
• Strong communication skills with the ability to translate technical solutions into business value
• Availability to travel up to 10% for client engagements, industry events, and on-site consulting

Responsibilities

• Design and implement innovative technical solutions that align with customer objectives while effectively managing expectations
• Define, validate, and maintain best practices for all components of the GeorgeJon platforms, ensuring scalability, security, and performance
• Collaborate with internal teams to provide clarity on product capabilities, technical trade-offs, and implementation feasibility
• Identify, research, and develop solutions to address customer challenges in hosting and managing eDiscovery environments
• Engage with the eDiscovery industry to maintain relationships with vendors, technicians, and key stakeholders
• Act as a trusted technical advisor, engaging with customer stakeholders via direct consultations, on-site visits, and industry trade shows
• Develop and maintain technical documentation, architecture diagrams, and standardized methodologies
• Assist in defining standardized documentation and scoping methods to enhance the accuracy of product and service pricing proposals
• Ensure all solutions adhere to GeorgeJon’s best practices for security, efficiency, and reliability
• Employ superior problem-solving and critical-thinking skills to deliver optimized, forward-thinking solutions

Preferred Qualifications

• Proficiency in storage solutions, including DAS, SAN, NAS, and local storage architectures
• Networking expertise, including firewalls, switching, and perimeter security
• Virtualization experience, particularly VMware and its integration with storage and networking
• Advanced knowledge of multiple eDiscovery applications beyond Relativity, Reveal, and Nuix
• Relevant certifications, including: Relativity Infrastructure Specialist or Relativity Certified Administrator (RCA)
• SQL, Microsoft MCP, MCSA, MCSE
• Citrix CCEA, CCIA, or Cisco CCNA
• VMware VCP

Benefits

• Remote-first work environment
• A high-value, low-cost BCBS health insurance plan
• 401(k) with company match
• Ample time off including a full week in December
• Paid parental leave for primary and secondary caregivers
• A wellness reimbursement program