Senior Solutions Engineer

Summary

Join HubSpot's Australian Solutions Engineering team as a Senior Solutions Engineer, contributing to pre-sales activities. Collaborate with Account Executives, lead technical pre-sales engagements, advocate for customers, and mentor sales teams. This role requires 3+ years of customer-facing technical experience and strong communication and problem-solving skills. The ideal candidate is a storyteller who focuses on customer needs and thrives in collaboration. HubSpot offers a flexible work environment, generous benefits including unlimited time off and education allowance, and ample training and development opportunities. Join a global team committed to diversity and inclusion.

Requirements

• Have 3+ years of experience in a customer-facing technical role (Solutions Engineering, Sales Engineering, Technical Consulting)
• Be a storyteller: You can convey technical concepts in a way that resonates with both technical and non-technical stakeholders
• Focus on customer needs: You understand business challenges and craft solutions that drive measurable value
• Exhibit problem-solving skills: You can break down complex challenges and translate them into actionable solutions
• Thrive in collaboration: You work well with cross-functional teams and contribute to a supportive, growth-oriented environment

Responsibilities

• Collaborate with Sales Teams: Partner with Account Executives to understand customer needs and develop technical strategies to meet those needs
• Lead Technical Pre-Sales Engagements: Drive conversations around integration, data migration, and custom technical solutions
• Customer Advocacy: Act as a voice for the customer, helping gather and relay feedback to product teams to ensure future product development aligns with customer needs
• Mentor and Coach Sales Teams: Guide and train Account Executives on HubSpot’s capabilities, helping them create value-oriented solutions for prospects
• Global Collaboration: Work closely with SEs across the globe on initiatives that improve team processes and customer outcomes

Preferred Qualifications

• Experience with API integrations, data migrations, or technical architecture is a plus
• Familiarity with HubSpot or similar CRM platforms will help you hit the ground running

Benefits

• Flexible Work Environment: Work from home or from our Sydney office
• Generous Benefits: Unlimited time off, paid sabbaticals, education allowance (up to USD $5,000), fitness reimbursement, and more
• Training & Development: Continuous learning opportunities to help you grow in your career