Senior Solutions Engineer

Summary

Join DigiCert, a leading global security authority, as a Senior Solutions Engineer with professional proficiency in French. You will be responsible for driving and managing the technical aspects of the sales process, partnering with Account Executives as a trusted technical advisor for DigiCert PKI/IoT/Signing solutions. You will articulate the value of DigiCert solutions to technical and business stakeholders, develop strong relationships with prospects, partners, and customers, and contribute to retaining and growing existing accounts. This is a remote position with expected travel of 20-25%.

Requirements

• Professional working proficiency in French & English (essential)
• 5+ years of Pre-sales/Sales Engineering or Consulting experience in cyber security or PKI
• Working knowledge of common IT technologies found in enterprise environments (Windows, Linux, Mac, AD/AAD/LDAP, load balancers, web servers, etc.)
• Understanding of IT systems, cloud computing, and networking fundamentals
• Deep technical understanding of PKI, digital trust, and cybersecurity principles, applying best practices in security design and implementation
• Experience or familiarity with ServiceNow, GitHub, and REST API integrations
• Hands-on experience of scripting and automation using Bash, PowerShell, Python, or similar languages
• Knowledge of cloud platforms (AWS, Azure, Google Cloud, Oracle Cloud) and container technologies like Kubernetes
• Hands-on skills to perform product demonstrations and proof-of-concept integrations
• Excellent communication (written & verbal) and interpersonal skills
• Strong diagnostic and problem-solving skills

Responsibilities

• Partner with the Account Executive team, taking responsibility for technical closure to drive revenue and customer success
• Develop and maintain a deep technical understanding of DigiCert PKI/IoT/Signing solutions & architecture
• Provide demonstrations of DigiCert solutions and services to key prospects/customers
• Facilitate technical evaluations of customer engagements in a Proof of Value (POV) environment
• Assist in response to functional and technical elements of RFPs/RFIs
• Analyze customer needs and architect/develop potential solutions based on DigiCert PKI/IoT/Signing solutions and services to meet customer objectives
• Be the voice of the customer. Capture feature request input from prospects/customers to provide feedback to the Product Management teams
• Effectively manage projects through planning, tracking, and reporting
• Work independently and in conjunction with other members of the sales team and cross-functional teams
• Be a technical resource to present topics at field events such as conferences, seminars, as needed
• Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department
• Other duties as required

Benefits

• Uncapped Commission
• Achievers club awards & Incentives
• Pension Fund
• Life Insurance
• Employee Assistance Program
• Education Support Program