Senior Solutions Engineer

Summary

Join Pipe, a remote-first company building cutting-edge embedded financial solutions, as a Senior Solutions Engineer. You will drive implementation projects with partners, serving as the technical expert for our products. Responsibilities include technical expertise in developing scalable solutions, project management, cross-functional leadership, and acting as a trusted advisor to partners. The role requires a track record of consultative professional experience and strong problem-solving and communication skills. Pipe values business impact and exceptional leadership over specific experience or titles. Competitive compensation and benefits, including excellent health insurance, flexible vacation and work hours, and generous parental leave, are offered.

Requirements

• Track record of consultative professional experience as a Solutions Engineer or other technical role
• Strong aptitude for mastering new technologies, analyzing complex systems, and continuously expanding technical knowledge. Experience with implementation of API based solutions
• Exceptional problem-solving and communication
• Motivated and capable of high standards and speed in a high growth, early stage environment
• This is a US based role

Responsibilities

• Apply technical expertise to develop robust and scalable solutions for seamless new partner integrations, adhering to best practices
• Solution, consult, troubleshoot, implement, and launch scalable technical integrations
• Combine project management expertise with technical consulting capabilities to ensure successful execution and maintain the technical quality of merchant integration projects
• Partner with product, engineering, risk, marketing, sales, legal and finance teams to ensure seamless delivery of partner integrations
• Serve as a trusted advisor to partners and senior leaders, addressing all their integration-related inquiries with outstanding communication and persuasive abilities
• Focus energy and expertise into actions that directly resonate with and benefit the customer
• Take the lead in navigating uncharted territories by implementing a product for the first time while enhancing and developing internal processes and resources
• Liaise with our product and engineering teams to come to effective quality solutions for our partners

Preferred Qualifications

• Proficiency with various programming languages (e.g. Java, C#, Python, Ruby) would be a plus as well as web technologies and frameworks (HTML, CSS, JavaScript)
• It is a big plus to have a proven track record in fintech, supporting partners on successfully embedding financial solutions into their platform

Benefits

• The best equipment to help you do your job: computers, monitors, desks, chairs, headphones, speakers, webcams, keyboards, mice, etc
• Flexible vacation and work hours. We believe in a healthy work-life balance (really!)
• Excellent health, dental and vision insurance
• Generous parental leave for anyone who is growing their family, regardless of gender
• Great colleagues! We value a culture of authenticity, humility and excellence. We want you to make a mark on our culture
• The annual US base salary range for this role is $196,000-$235,000. This salary range may be inclusive of several career levels at Pipe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location