Senior Solutions Engineer

Summary

Join Tremendous, a fast-growing, profitable, fully remote company, as our first Senior Solutions Engineer. You will play a crucial role in driving successful API adoption and implementation. This position requires a unique blend of sales acumen and technical expertise, working closely with sales and customer success teams. You will be the primary technical resource for clients, providing pre- and post-sales API support. You will accelerate deals, guide seamless integrations, and provide ongoing support to ensure smooth go-lives. This is a high-impact role offering significant growth opportunities within a supportive and collaborative environment.

Requirements

• 5+ years of experience in a customer-facing engineering role (growth-stage experience preferred)
• A blend of technical understanding and strategic sales skills
• The ability to communicate with technical and non-technical audiences in a clear and approachable way
• The ability to independently assess and solve API integration issues, working alongside both internal teams and clients
• Proficiency reading and debugging code
• A drive to manage tasks independently and push deals forward

Responsibilities

• Accelerate deals
• Join sales and success calls to share technical know-how
• Translate complex API concepts into simple terms for any audience
• Guide seamless integrations
• Proactively help clients set up, test and optimize their API usage
• Set clear timelines, remove roadblocks and ensure a smooth go-live
• Provide ongoing support
• Own dedicated Slack integration channels, offering real-time assistance
• Troubleshoot code-level issues and solve API problems to keep everything on track

Preferred Qualifications

Growth-stage experience

Benefits

• Competitive pay, equity and benefits
• Base salary for this role is $165,000-$205,000
• We're a fully remote company
• Work from wherever you want in the Americas