Remote Senior Solutions Engineer

Summary

Join the team as our next Senior Solutions Engineer - Segment. Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Requirements

• You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products
• You have a curiosity that often manifests in understanding technology 'under the hood', and have a knack for understanding technical concepts
• You have a passionate commitment to closing deals
• You’re a customer focused problem solver. You balance devising creative solutions and doing what’s right for the customer
• You’re a life-long learner - you enjoy digesting new information and sharing that knowledge with others
• You are organized, driven and have the ability to switch context quickly throughout the day
• You have experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs
• You have experience with marketing technology such as marketing automation, personalization, journey orchestration, or advertising

Responsibilities

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, discovery, demonstrations, Proof-of-Concept, RFP responses,and justifying business value
• Become an expert builder and evangelist of Segment’s products and partner ecosystem
• Lead technical evaluations with our prospects to uncover their goals and technical pain, in order to design, demonstrate and present innovative solutions that unlock business-level gains
• Develop subject matter expertise on Customer Data Platforms (CDPs) and Segment’s role within the customer data ecosystem
• Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design
• Build a perspective on customer and market trends by listening to prospects and advocating for customer interests to influence Segment’s strategy and vision

Preferred Qualifications

• You have experience with customer data platforms
• You’ve built websites and/or mobile apps, or have experience working with ETL and/or data pipelines. You are familiar with the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc)
• You have some experience with Data Analytics, Data Science, AI, or Machine Learning

Benefits

• Generous time-off
• Ample parental and wellness leave
• Healthcare insurance
• 401(k) retirement account