Senior Specialist Program Manager

Summary

Join NICE, a global leader in software solutions, as a Program Manager overseeing multiple projects aligned with strategic goals. Collaborate with cross-functional teams to ensure on-time delivery and adherence to quality standards. Define project scope, develop detailed plans, and monitor progress, mitigating risks and communicating updates. You will be responsible for end-to-end Agile project management, building stakeholder relationships, and ensuring adherence to best practices. Lead project meetings and presentations, fostering collaboration. NICE offers a hybrid work model (NICE-FLEX) with flexibility between office and remote work.

Requirements

• 14-20 years of experience in IT industry with 8+ years of experience in hard core Software Development Project & Program management
• Strong understanding of project management methodologies, tools, and techniques
• Proven track record of successfully managing multiple projects and initiatives simultaneously
• Excellent communication, negotiation, and interpersonal skills
• Ability to work collaboratively with cross-functional teams and manage multiple stakeholders
• Strong attention to detail and ability to manage competing priorities
• Working knowledge of various methodologies like, Agile-Scrum Practices
• Ability to drive project decisions through strong Data governance, Metrics
• Strong problem-solving and decision-making skills
• Hands-on knowledge & experience on- Software Development & Quality - Processes & standards
• Release Management
• Pre & Post-Production Product Launches
• Hands on exp on Atlassian Tools (JIRA/Confluence)
• Basic Knowledge of: Cloud- AWS
• DevOps practices

Responsibilities

• Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders
• Develop and maintain a detailed project plan to track progress and ensure timely delivery of project milestones
• Monitor project progress and performance, identify and mitigate risks and issues, and communicate status updates to stakeholders and senior management
• Collaborate with cross-functional teams to identify and resolve project-related issues and roadblocks
• End to end Agile project management responsibility– in terms of scope, quality, resources and risk management as well as timeline and organizational release readiness
• Develop and maintain strong relationships with key stakeholders to ensure project success and alignment with business objectives
• Ensure adherence to project management methodologies, standards, and best practices, and continuously improve project management processes and tools
• Lead project meetings and presentations, and facilitate communication and collaboration among team members and stakeholders

Preferred Qualifications

PMP certification preferred

Benefits

• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week