Pipe17 is hiring a
Senior Technical Product Manager

Summary

The job is for a Technical Product Development role at Pipe17, a fast-growing startup offering an innovative SaaS platform for ecommerce operations. The role requires ecommerce experience, preferably in order management, and 4+ years of experience in Technical Product Development, with a preference for depth in SaaS products.

Requirements

• Ecommerce experience is a must with preference on order management
• Bachelor’s degree, preferably in STEM or related fields
• 4+ years of experience in Technical Product Development, preferring depth in SaaS products
• Experience overseeing design and implementation of highly interactive user interfaces for high volume web applications
• Strong analytical and problem-solving skills
• Ability to multi-task and manage multiple projects at a time while paying attention to detail
• Fast learner and self-driven personality
• Comfortable dealing with complex technical requirements while products are under development

Responsibilities

• Define customer value and roadmap for our SaaS e-commerce order operations and connectivity products
• Gather insights from multiple internal and external data sources to build product roadmap
• Work with cross functional and globally distributed teams for rapid and high quality product development
• Partner closely with Engineering, translating business requirements for ease of development
• Stay on top of trends in the industry including competitors and surface new product offering and positioning ideas
• Communicate with various external partners for collaboration to advance the product
• Troubleshoot day-to-day operational roadblocks
• Get involved in a wide range of customer scenarios, from pre-sales to on-boarding through to support so as to understand the day-to-day customer experience and build a product which addresses requirements and makes self-service on-boarding and operations easy

Benefits

• Competitive salary
• Great healthcare + dental + vision coverage
• Retirement plan
• Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need
• Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year