Senior Technical Product Trainer

Summary

Join Amperity as a Technical Product Trainer and empower employees, partners, and customers through engaging training. You will deliver training via virtual classrooms, on-demand content, and potentially in-person sessions. Collaborate on curriculum development and instructional design, focusing on technical users and improving product adoption. Maintain and update training materials, leveraging the LMS. This role requires extensive experience in technical training, databases, cloud computing, AI, and SQL. Amperity offers a competitive salary, cash incentives, stock options, and comprehensive benefits including 100% employee healthcare coverage, transportation subsidies, self-managed PTO, and a flexible work environment.

Requirements

• 5+ years of experience with databases and big data concepts
• 5+ years of experience with cloud computing technologies and IT infrastructure
• 2+ years of experience with AI frameworks and applications
• 5 years of experience working in related technologies in a technical, customer-facing role, in enterprise b2b SaaS environments
• 5+ years of Training experience
• 3+ years of experience with SQL and video editing

Responsibilities

• Deliver technical product training to Amperity employees, partners, and customers
• Focus training on technical users to improve product adoption, customer success, implementation velocity, best practices, and building product champions
• Collaborate on curriculum development and instructional design
• Partner with subject matter experts to develop expertise and assist colleagues in the development and continuous improvement of learning assets
• Operate within and collaborate on the continuous improvement of the training process, using the LMS
• Create environments, exercises, labs, and quizzes
• Keep training assets and materials up to date and organized

Preferred Qualifications

• Train-the-Trainer experience
• 5+ years of experience with a variety of training principles and knowledge of adult learning principles

Benefits

• 100% employee healthcare coverage
• Transportation subsidies
• Comfortable work environment with plenty of snacks
• Employee experience perks like events and activities, both in-person and remote
• Self-managed PTO
• Flexibility to do your best work in the way that works for you
• Base Salary: 112,000 - 150,000
• Cash Incentives
• Stock Options