Senior Manager, Training Delivery

Summary

Join Wiz, a rapidly growing cloud security company, as a Training Delivery Manager. You will lead a team of technical trainers, ensuring high-quality training programs for employees, customers, and partners. Responsibilities include developing and implementing training strategies, managing training logistics, collaborating with internal teams, defining go-to-market strategies, and evaluating training effectiveness. The ideal candidate possesses 5+ years of experience in training delivery within technical or SaaS environments, proven team management skills, and expertise in go-to-market strategies. This role requires strong project management, communication, and analytical skills, along with familiarity with LMS and virtual training tools. Wiz values diverse backgrounds and encourages applications even if experience doesn't perfectly match all requirements.

Requirements

• 5+ years of experience in training delivery, with a focus on technical or SaaS environments
• Proven experience managing and developing a team of trainers
• Demonstrated ability to define and execute go-to-market strategies, including pricing and packaging training programs
• Strong project management and organizational skills
• Excellent communication and interpersonal abilities
• Familiarity with learning management systems (LMS) and virtual training tools
• Experience enabling field teams with resources and knowledge to drive training adoption
• Ability to analyze training data and implement improvements based on insights

Responsibilities

• Lead and manage a team of technical trainers, providing guidance, mentorship, and performance feedback
• Develop and implement strategies to enhance trainer effectiveness and engagement
• Ensure the timely and efficient delivery of training programs, including On-Demand, Instructor-Led, and blended learning formats
• Coordinate scheduling, logistics, and resource allocation to meet training objectives
• Work closely with internal teams, including Tech Curriculum and Customer Success, to ensure training content aligns with product updates and customer needs
• Partner with the Tech Curriculum team to review and update training materials as required
• Define and implement go-to-market strategies for training programs, including pricing, packaging, and promotional strategies
• Enable field teams with the necessary resources, knowledge, and tools to communicate training value to customers and partners effectively
• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and metrics
• Implement improvements to training delivery processes based on data and insights