Senior Technical Program Manager

Summary

Join Axon and become a Senior Technical Program Manager, leading and managing complex cross-functional projects in infrastructure and application domains. You will drive successful technology initiative delivery, manage program aspects from planning to execution, and ensure alignment with business objectives. This role involves building scalable processes, collaborating with various teams, prioritizing deliverables, and reporting progress to stakeholders. The position offers remote work flexibility near US R&D hubs, allowing for in-person collaboration. Axon prioritizes a fast-paced, challenging, and meaningful work environment where you can make a real impact.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree preferred
• 8+ years of experience in program or project management within a technical environment, ideally involving both infrastructure and application projects
• Proven experience with Agile methodologies (Scrum, Kanban) and a deep understanding of program management best practices
• Strong understanding of infrastructure technologies (e.g., cloud services, networking, security, databases) and application development processes
• Excellent communication skills, with the ability to communicate complex technical information effectively to both technical and non-technical stakeholders
• Demonstrated problem-solving and decision-making skills, with a track record of leading projects to successful completion

Responsibilities

• Oversee the full lifecycle of infrastructure and application programs, from initiation through planning, execution, and closure. Establish program goals, define success metrics, and track progress to ensure objectives are met
• Collaborate with cross-functional teams, including product management, engineering, IT operations, and leadership, to ensure seamless communication and alignment on project goals and timelines
• Develop detailed project plans, including schedules, budgets, resource allocation, and risk mitigation strategies, while coordinating across multiple teams to meet deadlines and deliverables
• Identify potential risks and implement proactive solutions to mitigate them, ensuring that any issues are promptly addressed to avoid impact on project timelines
• Provide guidance on infrastructure and application best practices, assisting teams in designing scalable, secure, and robust systems. Evaluate new technologies, tools, and processes to improve efficiency and quality
• Partner with engineering managers and other stakeholders to ensure appropriate staffing and resource allocation for project success. Advocate for resources and ensure timely availability to meet project milestones
• Implement best practices for program management and process improvement to optimize project delivery and reduce bottlenecks
• Develop and deliver regular status reports, updates, and presentations to senior management, providing clear insights into project health, timelines, and any critical issues requiring escalation

Preferred Qualifications

Experience with project management tools (e.g., Jira, MS Project, Confluence) and a certification such as PMP or Scrum Master

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Snacks in our offices
• Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Scottsdale, Seattle, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture