Senior Technical Program Manager

HackerRank
Summary
Join HackerRank's Content Team as a Technical Program Manager and play a pivotal role in creating and curating world-class coding challenges. You will interface with customers to understand their needs and drive adoption, build and manage a Subject Matter Expert (SME) network, streamline content delivery processes, and lead initiatives to expand the range of technical skills assessed. This role requires a strong technical foundation and experience in technical program/project management or technical product management. Success in this position involves customer collaboration, SME network engagement, operational excellence, and content expansion. The ideal candidate will have experience working with customers to deliver tailored technical solutions and expertise with various technologies and tools. Shape the future of developer assessments and enable organizations worldwide to hire the best technical talent!
Requirements
- Experience: 5+ years in Technical Program/Project Management or Technical Product Management or similar role, with a strong technical foundation
- Customer Engagement: 2+ years of experience working with customers to deliver tailored technical solutions
- Technical Skills: Experience with front-end, back-end, cloud, and DevOps technologies such as JavaScript, TypeScript, React, Node.js, Python, Java, GoLang, .NET, AWS, Azure, Docker, Kubernetes, and CI/CD pipelines
- Tool Proficiency: Expertise with GitHub for collaboration and familiarity with tools like Linear, JIRA, Confluence, and Slack
Responsibilities
- Interface with customers to understand their needs, drive adoption, and contribute to revenue growth by enabling tailored technical solutions
- Build and manage our Subject Matter Experts (SME) network to curate high-quality coding challengesβdrive developer outreach and partnership programs to grow the network and establish credibility as a thought leader
- Streamline content delivery processes and identify automation opportunities to improve quality and efficiency. Collaborate with engineering teams to implement tooling and process improvements
- Lead initiatives to expand the range of technical skills assessed on our platform and ensure adoption among existing and new customers
Preferred Qualifications
Experience working with open-source communities and contributing to developer ecosystems