Senior Technical Program Manager

Summary

Join Hims & Hers Health, Inc. as a Senior Technical Program Manager to drive the execution and delivery of multiple complex technical programs that will deliver core capabilities for our ecommerce platform and operations.

Requirements

• 8+ years in technical program management, preferably in a backend focused engineering environment
• Proven track record of successfully managing large-scale, complex technical programs
• Excellent project management skills, with proficiency in agile, scrum and lean development
• Ability to dive deep into technical details and understand complex systems to drive effective decision-making
• Strong understanding of engineering operations, including process optimization and best practices
• Experience with data-driven decision-making and metrics-driven program management
• Strong leadership skills to effectively manage and motivate cross-functional teams
• Ability to influence without authority
• Excellent skills in identifying, assessing, and mitigating risks
• Strong sense of ownership
• Team player, collaborative, and positive attitude
• Scrappiness & bias towards action
• Exceptional communication, negotiation, and interpersonal skills
• Excellent writing, oral, and presentation skills

Responsibilities

• Drive the execution and delivery of multiple complex technical programs that will deliver core capabilities that will power the ecommerce experience
• Develop detailed project plans, timelines, and resource allocation strategies
• Track and manage project risks, dependencies, status, and deliverable timelines
• Ensure robust quality assurance and release management processes are in place
• Lead planning, prioritization, and status meetings with stakeholders at a regular cadence
• Facilitate effective communication and collaboration among all stakeholders to drive project success
• Drive continuous process improvements and best practices to create robust, predictable, and effective product delivery
• Establish mechanisms to optimize team effectiveness
• Identify potential risks and issues early in the project lifecycle and develop mitigation strategies
• Identify impediments the team experiences and work with stakeholders to address them
• Establish and track key performance indicators (KPIs) to measure program success and impact
• Provide regular updates and reports to senior leadership on program status, progress, and outcomes
• Own the communication and alignment of release dates
• Collaborate with other technical program managers to highlight dependencies across various domains

Benefits

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats