Senior Technical Program Manager

Summary

Join Tala, a company on a mission to empower the financially underserved, as a Senior Technical Project Manager. Reporting to the VP, Program Management, you will leverage your Agile expertise to deliver technical projects. You will manage project plans, schedules, and risks, ensuring consistent communication and continuous improvement. This role requires experience managing distributed teams, full-stack software development projects, and cloud infrastructure. The ideal candidate is a leader with strong decision-making skills, high emotional intelligence, and a collaborative spirit. Tala offers a remote-first work environment and a diverse, inclusive culture.

Requirements

• 5+ years of Project Management experience with proven expertise in Agile Scrum & Kanban methodologies, concepts, practices, and standards
• 5+ years experience leveraging software development and team collaboration tools like JIRA, Confluence, Smartsheet, etc
• Proven experience managing projects for distributed teams across multiple locations
• Experience in managing full stack software development projects in CICD environment, integration with third party APIs, mobile app development and cloud infrastructure projects
• Practical knowledge and understanding of public cloud (AWS, GCP), containerization (Kubernetes), DevOps, SRE and InfoSec practices
• Practical experience with managing KPIs and with using data to drive continuous improvements
• Checked ego, humble, empathetic, collaborative, service-oriented attitude of “customer first”
• Strong communication skills
• Role will be responsible for cross functional communication, as well as status reporting, so candidates must have strong written and verbal skills
• Practical experience working at high growth company(s) with heavy virtual communications
• Adept at managing ambiguity and juggling multiple responsibilities
• Comfortable working both as part of a team and independently - includes ability to set priorities which accurately reflect the relative importance of job responsibilities and follow through on assignments with minimal direction
• This role requires high EQ, comfort in taking ownership, and the ability to understand when escalation is neededAbility to coach and mentor others on Agile practices in a replicable, scalable way

Responsibilities

• Manage project delivery using Agile practices and Tala SDLC
• Organize project plans, schedules and review meetings for project success
• Track and ensure resolution of project risks and alignment of dependencies
• Communicate consistent status updates at right level of detail for the audience
• Foster a culture of continuous improvement through needed process improvements and establishment and monitoring of applicable KPIs of processes and outcomes
• In collaboration with Engineering, manage resource and capacity planning
• Develop a strong understanding of context (across markets) of our internal tools to optimize for efficiency, productivity, and team morale

Benefits

Remote-first approach