Senior Technical Program Manager

Summary

Join Taskrabbit as a Senior Technical Program Manager (TPM) to lead cross-functional planning and execution for major initiatives within our General Marketplace (GM). You will drive the delivery of high-impact programs supporting core company objectives, working closely with Product, Engineering, Design, and Data partners. Responsibilities include program leadership, cross-functional planning, delivery management, dependency management, stakeholder communication, and continuous improvement. This remote-first role requires 5+ years of program management experience in a technical environment, expertise in managing complex programs in consumer marketplaces, and strong understanding of product development processes. The position offers a competitive salary, benefits, and the opportunity to scale key pillars of Taskrabbit’s core marketplace. The role will transition to a hybrid model in 2025, requiring 2 days per week in the New York City office.

Requirements

• 5+ years of program management experience in a technical product or engineering environment
• Proven experience managing complex, cross-functional programs in consumer marketplaces, e-commerce, or platforms with high transactional volume
• Strong understanding of product development processes, especially related to experimentation, feature rollout, and platform integrations
• Exceptional project management skills with experience in building roadmaps, managing risk, and running delivery cadences (Agile/Scrum/OKR-aligned)
• Comfort navigating ambiguity and driving clarity across multiple stakeholders and business units
• Excellent communication and executive presentation skills
• Experience using tools like Jira, Confluence, Github, and DataDog

Responsibilities

• Program Leadership: Own the end-to-end program delivery for multiple company objectives related to Taskrabbit’s client facing marketplace
• Cross-Functional Planning: Build and maintain quarterly project plans across Product and Engineering, accounting for feature readiness, dependencies, and release strategies
• Delivery Management: Track execution progress across 15+ initiatives, drive accountability through delivery reviews, and maintain clarity on critical path items
• Dependency Management: Identify and manage inter-team and inter-org dependencies across teams working on matching, personalization, pricing, platform capabilities, and general marketplace experience enhancements
• Stakeholder Communication: Provide regular status updates, surface risks and mitigation plans early, and synthesize tradeoffs for senior and executive audiences
• Continuous Improvement: Help refine processes for quarterly + annual roadmap planning, investment tracking, and KPI delivery across a fast-moving team
• Collaborate with other TPM’s to align plans and releases across our partnerships business and technical platform teams

Preferred Qualifications

Bonus: experience with booking, pricing, personalization, or funnel optimization & growth features

Benefits

• You’ll help scale key pillars of TaskRabbit’s core marketplace and lay the foundation for global growth
• You’ll influence outcomes tied to high-visibility, revenue-driving company objectives
• You’ll collaborate with a highly cross-functional team at the intersection of product innovation and operational impact
• Employer-paid health insurance
• 401k match with immediate vesting for our US based employees
• Generous and flexible time off with 2 company-wide closure weeks
• Taskrabbit product stipends
• Wellness + productivity + education stipends
• IKEA discounts
• Reproductive health support