Snyk is hiring a
Senior Technical Success Manager, Remote - United States
![Logo of Snyk](https://cdn.jobscollider.com/logo/snyk-8cb0.webp)
Senior Technical Success Manager
🏢 Snyk
💵 ~$121k-$232k
📍United States
Please let Snyk know you found this job on JobsCollider. Thanks! 🙏
Summary
The job is for a Technical Success Manager at Snyk, a developer security platform. The role involves helping customers secure their SDLC and DevSecOps transformations by adopting the Snyk Platform, and becoming a trusted product advisor. The position requires experience in customer-facing roles, knowledge of the developer and DevOps ecosystems, and expertise in application security best practices.
Requirements
- Experience leading technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
- 5+ years of experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies
- Experience working closely with highly technical customers within the Enterprise (Fortune 500) space in North America
- Expert knowledge of the developer and DevOps ecosystems and application security best practices
- The ability to demonstrate working knowledge of Developer or Application Security tools (e.g. GitHub, Jira, Jenkins, VScode and commercial SAST tools.)
- Exceptional organization and time-management skills and the ability to effectively manage across competing priorities
- To be an effective and influential communicator with a range of personas (from end user to executive); you can facilitate challenging discussions and are adept at handling objections
- To thrive in a collaborative, fast-paced environment and as a part of a results oriented team
Responsibilities
- Orchestrating a near, mid, and long-term vision and strategy for the overall customer’s adoption and realization of value across their Application Security workflows
- Leverage your business and technical expertise to work with customers to understand their business processes, objectives, and challenges
- Building and fostering trusted relationships with leaders from our customers’ engineering and security organizations
- Designing and executing customized onboarding programs helping customers achieve their security program goals through the use of Snyk’s suite of products
- Assisting customers to integrate Snyk functionality and data into existing enterprise systems and business workflows
- Conduct training and knowledge-sharing sessions for customer security and engineering teams
- Mobilizing internal and external resources to remove barriers to adoption
- Advocating internally for the needs of your customers, working proactively with Sales, Product, Support, and other teams to identify expansion opportunities and mitigate risks
- Preparing and facilitating business review meetings, training sessions, product feedback/roadmap reviews, and other strategic customer interactions
Preferred Qualifications
- A background in development or experience with coding and/or a strong understanding of application security
- Prior experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- Have a history of problem-solving and innovation developing technology programs and working across customer organizations
- Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- 💰$102k-$201k📍United States, Canada
- 💰~$121k-$232k📍United Kingdom
- 💰$99k-$112k📍North America
- 💰$95k-$120k📍United States
- 💰$160k-$190k📍United States
- 💰$160k-$180k📍United States
- 💰$200k-$300k📍United States
- 💰~$121k-$232k📍Worldwide
- 💰~$150k-$200k📍United States
Please let Snyk know you found this job on JobsCollider. Thanks! 🙏