Senior Technical Writer

Summary

Join Blackpoint Cyber, a leading cybersecurity company, as a Senior Technical Writer. You will be responsible for creating comprehensive documentation for our products, collaborating with various teams to ensure accuracy and clarity. This role requires a minimum of 5 years of experience in technical writing for cybersecurity products, along with proven skills in communicating complex information effectively to diverse audiences. You will manage multiple projects, develop writing guidelines, and stay updated on industry trends. Blackpoint Cyber offers competitive benefits for eligible US employees, including health, vision, dental, and life insurance, a 401k plan, and discretionary time off.

Requirements

• Minimum of 5 years in technical or professional writing for cybersecurity products, with a proven ability to communicate complex ideas clearly and concisely
• Demonstrated skill in tailoring documentation to various audiences, considering their technical proficiency and needs
• Proven ability to quickly grasp complex technical concepts and convey them effectively to both technical and non-technical audiences
• Experience in conducting thorough research through document analysis, software testing, attending demos, and interviewing subject matter experts
• Experience with topic-based authoring, task-oriented writing, and minimalist documentation approaches
• Proven leadership experience in managing documentation projects, with the ability to perform writing tasks independently and deliver large-scale documentation projects with expertise
• High-level mastery of technical writing best practices, ensuring the creation of effective and maintainable documentation

Responsibilities

• Research, write, and edit technical documents for diverse audiences, including user guides, configuration and integration manuals, and troubleshooting guides
• Collaborate with cross-functional teams to gain a deep understanding of products and services, ensuring comprehensive documentation that meets organizational standards
• Validate documentation accuracy by testing content against software products and services
• Manage multiple projects by balancing release deadlines with other assignments and priorities
• Develop and enforce writing guidelines to ensure consistency in style and content structure across all documentation
• Stay updated with industry trends to incorporate best practices and innovative approaches into technical documentation
• Stay updated with Blackpoint’s product portfolio

Benefits

• Competitive Health, Vision, Dental, and Life Insurance plans
• A robust 401k plan
• Discretionary Time Off
• Other minor perks