Zilliant is hiring a
Senior Technical Writer

Summary

Zilliant is seeking a Senior Technical Content Developer to create clear, concise, and relevant content for their customers and partners. The candidate should have a passion for writing, love of learning, and enthusiasm. They will work closely with various teams to deliver high-quality content and align with team values.

Requirements

• Bachelor’s Degree or relevant professional experience
• Five or more years’ of experience authoring high-quality technical content
• In-depth understanding of the content development process
• Experience authoring and optimizing content for online delivery
• Proven ability to integrate complex ideas, strategies, and operational models into content that solves customer needs
• Experience with Markdown, HTML/CSS, and standard content authoring tools
• Excellent attention to detail and organizational skills

Responsibilities

• Develop technical content that is clear, concise, and relevant to a range of audiences
• Craft intuitive UX copy to facilitate user tasks and goals
• Deliver work that aligns with team-established standards for voice, clarity, and style
• Work closely with product, design, engineering, and your peers to execute timely delivery of high-quality content
• Collaborate with your team on reviews and internal initiatives

Preferred Qualifications

• Prior work experience in a B2B SaaS organization (preferred)
• Strong understanding of B2B and CPQ processes (highly preferred)
• Experience. working with a docs-as-code approach
• Experience working in a multilingual content development environment

Benefits

• Full benefits package including medical, dental, and 401k plans with a company match
• Generous paid time off (PTO) policy to ensure a solid work/life balance
• Comprehensive parental leave to provide time to bond with new family members
• Remote or hybrid work schedule, depending on team and personal preferences