Senior Technical Writer, Developer Experience - Engineering

Summary

Join Squarespace as a Senior Technical Writer to contribute to transformative developer-facing documentation projects. Collaborate with engineers, conduct independent research, and create clear technical content like API documentation and developer guides. Coach teams on documentation workflows and best practices, and improve developer experience. In the first three months, build relationships with engineers, lead documentation projects, and create a career development plan. This senior role requires 5+ years of experience in technical writing for a developer audience, experience with complex projects, and excellent written and verbal communication skills. You will work collaboratively with engineers using similar tools and methodologies, demonstrating curiosity and the ability to explain complex ideas clearly. Squarespace offers competitive benefits including health insurance, paid time off, parental leave, education reimbursement, and more.

Requirements

• 5+ years of experience as a technical writer with a developer audience
• Experience delivering projects with a high level of technical complexity and broad scale
• You show an exemplary ability to write and converse in English
• You work as a peer to software engineers, using the same tools and development methodologies , including docs as code
• You're curious, learning new technical concepts and software products quickly
• You turn complex ideas in logical steps appropriate to the audience
• You work amazingly with remote and distributed teams
• You have a commitment to creating a culture of inclusion, collaboration, and trust

Responsibilities

• Collaborate with software engineers and leaders, performing independent research to inform your work
• Create clear, accurate, consumable technical content including API documentation and developer guides for a software engineering audience
• Coach teams on documentation workflows and technical writing best practices
• Realize improvements to our practices and to our developer experience
• Build effective working relationships with engineers and leaders across R&D
• Begin leading 1-2 documentation projects, contributing content, and identifying future deliverables
• Begin creating your career development plan with your manager

Benefits

• Health insurance with 100% covered premiums for you and your dependent children
• Fertility and adoption benefits
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Pension benefits with employer match
• Flexible paid time off
• Up to 20 weeks of full pay for birth parent and non-birth parent leave
• 20 weeks of pay to care for an ill family member
• Education reimbursement
• Employee donation match to community organizations
• 8 Global Employee Resource Groups (ERGs)
• Free lunch and snacks
• Close proximity to cultural landmarks such as Dublin Castle and St. Patrick's Cathedral