Senior Technology Partner Manager

Summary

Join Gorgias' Technology Partnerships Team as a Senior Technology Partner Manager in London! This revenue-focused role involves building and maintaining relationships with EMEA-based technology companies within the e-commerce ecosystem. You will develop joint go-to-market strategies, drive business development, and expand partnerships. The ideal candidate possesses 3+ years of experience in partnerships or business development within a SaaS company, a proven ability to drive revenue through partnerships, and strong CRM experience. Gorgias offers a competitive compensation structure, including a quarterly revenue quota with monthly payouts, and excellent benefits such as 4-week vacation, paid sick leave, parental leave, a MacBook Pro, and a generous learning material budget. This remote position in London requires approximately 25-30% travel.

Requirements

• 3+ years of experience in partnerships, business development, or an external-facing role at a SaaS company (sales, customer success, etc.)
• Proven ability to drive revenue through partnerships and execute strategic GTM initiatives
• Self-starter who can adapt quickly and work independently
• Strong CRM experience (HubSpot, Salesforce, Crossbeam, PartnerStack, etc.)
• Comfortable in a fast-paced, high-growth environment

Responsibilities

• Drive revenue and ARR growth through strategic partnerships with Shopify, BigCommerce, Attentive, Klaviyo, Yotpo, and other tech partners
• Own and scale partnerships in EMEA, Shopify’s fastest-growing market
• Build and execute joint GTM strategies with partners, ensuring mutual business success
• Engage in frequent in-person interactions with partners, including events, dinners, and networking opportunities
• Develop and refine our partner program, processes, and enablement materials
• Work closely with Account Managers, Account Executives, and other sales team members to accelerate deals and optimize the sales pipeline
• Collaborate with internal stakeholders for onboarding new partners and identifying strategic growth opportunities within your region

Preferred Qualifications

• Experience in the e-commerce ecosystem (Shopify, Klaviyo, Yotpo, Recharge, etc.) is highly preferred
• Multi-lingual skills (French, Spanish, German, etc.) are a plus, as this role involves working across EMEA
• Open to 25-30% travel , particularly within London, Paris, Spain, and Germany

Benefits

• 4-week vacation
• Paid sick leave
• Paid parental leave (16 Weeks)
• MacBook Pro
• Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
• Get €700 to set up your workstation at home (working from home should feel breezy)
• Get €2000 of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
• Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!