Senior User Experience Designer

Summary

Join Ontra, a leading AI legal tech company, as a Senior User Experience Designer! Reporting to the Senior Director of User Experience, you will lead key initiatives to design intuitive user experiences for Ontra's clients and legal partners. You will leverage user insights to create seamless experiences across our software solutions. This role requires a keen sense of urgency and a user-centric approach. You will collaborate with various teams, mentor junior designers, and ensure a unified platform experience. Ontra offers a remote-first work environment with excellent benefits.

Requirements

• 5+ progressively responsible years of experience in user experience and product design, including user discovery, design prototypes and data tools (e.g., Figma and Pendo)
• A high-level performer with a record of delivering successful projects with various teams
• Effectively influence decisions and communicate across the business
• Collaborate and engage the entire development team (Product, Engineers, QA) to understand the problems being solved, and include them in the ideation process
• Design systematically (with best practices in mind)
• Think about how features interact with the product as a whole and how it fits into the larger suite of products

Responsibilities

• Own core initiatives, collaborating with senior team members and above
• Use research and data to inform feature development, including leading discovery calls, designing surveys, analyzing feedback, and using qualitative and quantitative data to inform design decisions
• Design simple and efficient mockups and prototypes using our design system to help communicate ideas and inform development decisions
• Take the lead on validating design ideas, advocating for usability improvements, and facilitating design activities
• Ensure all features have a unified look and feel to create a sense of a unified platform
• Contribute to teams' shared knowledge of UX best practices. Share feedback to designers on teammates' designs in a constructive and supportive way. Mentor junior and mid-level designers and coach them on hard and soft skills

Benefits

• Remote-first working policy, with office hubs in SF, NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance