Senior UX Researcher

Summary

Join our team as a Senior UX Researcher for a 3-month, part-time contract position (20 hours/week)! Remote position (EST). This strategic engagement focuses on enhancing the usability and accessibility of a data product. Lead qualitative research with diverse audiences (experts and general users), guiding the entire research process from design to insightful presentations. Experience with complex data products and specialized audiences is crucial. Compensation starts at $50-55/hour.

Requirements

• 4+ years of experience conducting qualitative UX research, including in-depth interviews, usability testing, and workflow studies
• Experience working on complex or data-heavy digital products, such as dashboards, data portals, or research tools
• Demonstrated success conducting research with specialist professional audiences
• Strong synthesis and communication skills—able to turn findings into frameworks, themes, and product opportunities
• Experience running concept validation and usability studies for new or evolving features
• Bachelor's or Master’s degree in Human-Computer Interaction, Design, Cognitive Science, Journalism or a related field

Responsibilities

• Conducting research with a mix of professionals and general audiences to uncover their workflows, goals, and unmet needs
• Design and conduct qualitative research, including 1:1 interviews, task-based usability testing, workflow observation, and concept testing
• Understand how data-literate audiences work with complex information and datasets
• Evaluate the user experience of dashboards and web data products, identifying barriers to comprehension, usability, and data accessibility
• Lead affinity mapping and synthesis of results to deliver clear, strategic recommendations to help evolve the product for both expert and non-expert users
• Collaborate with internal and client teams to align on goals, drive insight adoption, and shape the roadmap

Preferred Qualifications

Familiarity with climate, environmental, or economic datasets or platforms

Benefits

Starting at $50-55/hour