Senior UX Researcher

Summary

Join PrizePicks, a rapidly growing sports company, as a Senior UX Researcher! You will lead end-to-end research within the Accounts and Growth team, employing mixed-methods to uncover user insights and improve product experiences. Collaborate with cross-functional teams, translating findings into actionable recommendations. This role requires 5+ years of UX research experience, a relevant degree, and proficiency in qualitative and quantitative methods. We offer competitive compensation, comprehensive benefits, flexible work arrangements, and opportunities for growth. While we prefer candidates in Atlanta, remote work is possible for qualified applicants.

Requirements

• 5+ years of relevant experience in UX Research, Design Research, or Human Factors Engineering
• Bachelor’s, Master’s, or PhD in Psychology, Human Factors, HCI, Anthropology, or related field
• Strong proficiency with mixed-methods research (qualitative and quantitative) and executing both evaluative and generative studies. Must be proficient in survey writing and analysis
• A portfolio of case studies highlighting your end-to-end research process and the impact your work had on an organization, team, product, and/or feature
• Excellent communication skills with the ability to effectively collaborate with and influence stakeholders
• Experience with remote testing tools (e.g., dscout, UserTesting, Qualtrics, etc.)
• A deep curiosity and passion for uncovering user needs, motivations, behaviors, and pain points

Responsibilities

• Own the end-to-end research process within Accounts and Growth, including prioritizing & scoping research opportunities, recruiting participants, collecting data, synthesizing and analyzing data, and delivering findings
• Partner closely with cross-functional team members in identifying key research objectives and questions to address research needs across the product lifecycle
• Use a variety of qualitative and quantitative methods to discover actionable user insights, including surveys, field studies, usability tests, 1:1 interviews, diary studies, CSAT, etc
• Synthesize learnings across different studies, in partnership with other analytics functions (e.g., market research, business intelligence, and data science) to effectively tell compelling stories about our users rooted in data
• Translate research findings into actionable insights, and strategic narratives through compelling storytelling and creative artifacts, reports, and read-outs
• Communicate research findings, insights, and recommendations clearly and effectively to key stakeholders, including senior management
• Support the development and maintenance of a research roadmap that aligns with the Accounts and Growth business goals and objectives

Preferred Qualifications

Comfort/familiarity with advanced quantitative methods (e.g., A/B testing, log data analysis, MaxDiff) and data analysis tools/programming languages (e.g., R, SQL, and/or Python)

Benefits

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Long-term incentives and bi-annual bonus
• Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development