Pacifica Continental is hiring a
Services Business Division Operations Specialist

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Pacifica Continental

πŸ’΅ ~$159k-$250k
πŸ“Remote - Worldwide

Summary

The job is for a Services Business Division Operations Specialist at Pacifica Continental, a real estate investment firm. The role involves managing operations, vendor coordination, client interaction, process improvement, documentation, compliance, and budget management.

Requirements

  • Minimum of 3-5 years of experience in operations management, preferably in the real estate or financial services industry
  • Strong understanding of business operations, vendor management, and client relations
  • Excellent communication and interpersonal skills
  • English
  • Detail-oriented with strong organizational and problem-solving abilities
  • Salesforce Experience
  • Ability to work independently and as part of a team
  • Knowledge of relevant legal and regulatory requirements

Responsibilities

  • Vendor Management: Liaise with third-party vendors to coordinate services for clients
  • Client Coordination: reach out to clients, ensuring their needs are met and addressing any concerns or issues that arise
  • Operations Oversight: Manage the day-to-day operations of the Services Business Division
  • Quality Assurance: Monitor and evaluate the performance of third-party vendors
  • Process Improvement: Identify opportunities for process improvements and implement changes
  • Documentation and Reporting: Maintain accurate records of all client interactions, service requests, and vendor communications. Prepare regular reports on division performance and client satisfaction
  • Compliance: Ensure that all services provided are in compliance with relevant laws, regulations, and company policies
  • Budget Management: Assist in the development and management of the division’s budget

Preferred Qualifications

  • Experience with international real estate investments and services
  • Familiarity with visa application processes and international business operations

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