SharePoint Product Specialist

Summary

Join our team as a remote SharePoint Product Specialist in Raleigh, NC for a 12+ month contract! As an ECM Business Analyst in the Engineering Application Services Department, you will be responsible for business analysis and solution design supporting Operations and Maintenance business processes within the transportation lifecycle. You will define, prioritize, and manage SharePoint and web-based projects, ensuring high-quality deliverables and client training. This role requires extensive experience in SharePoint design, business analysis, quality assurance testing, and project management. You will collaborate with clients, develop training materials, and provide quality control for project deliverables. The ideal candidate possesses strong analytical, communication, and organizational skills.

Requirements

• Proven Experience as a Business Analyst (5 Years)
• SharePoint design experience with Microsoft SharePoint lists, libraries and content types (5 Years)
• Designing and testing SharePoint and web-based content management solutions (5 Years)
• Strong analytical and conceptual skills (5 Years)
• Strong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business users (5 Years)
• Excellent organizational and presentation skills (5 Years)
• Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams) (5 Years)
• Proven experience evaluating business processes and re-engineering (5 Years)
• Proven experience writing clear and concise technical training materials and user documentation (5 Years)
• Proven knowledge of application development life cycle (5 Years)
• Extensive experience with Microsoft SharePoint as a designer (5 Years)
• Proven Experience as a SharePoint Business Analyst (Highly desired, 5 Years)

Responsibilities

• Design SharePoint and web-based solutions to support Operations and Maintenance business processes that are valuable to the transportation lifecycle
• Break down design into clearly defined, manageable work items for the development team
• Prioritize and track progress on work items and deliverables
• Ensure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation
• Document the program and project deliverables as assigned
• Coordinate with clients to implement re-engineered business processes
• Test SharePoint and web-based content management deliverables as required to support the re-engineered business processes
• Draft and deliver training materials for changed business processes and IT applications
• Consult with clients to prototype, refine, test, and debug applications and processes to meet needs
• Provide quality control for program and project deliverables
• Provide guidance to team members

Preferred Qualifications

• Experience in Quality Assurance testing
• Experience with application support
• Working knowledge of client Operations and Maintenance business processes
• Extensive experience with designer or owner roles in SharePoint
• Experience with Balsamiq
• Understanding of client life cycle business processes (2 Years)
• Experience with SCRUM/Agile development methodology (2 Years)
• Experience with Team Foundation Server (TFS) or Azure DevOps (2 Years)