Site Reliability Engineer

Summary

Join Patreon as a Site Reliability Engineer and contribute to high-impact AWS cloud infrastructure initiatives. You will participate in operability and production readiness reviews, advocate for SRE practices, enhance our Kubernetes platform, and develop automation for self-service. This remote role, with optional in-person time in San Francisco or New York, requires experience in DevOps, SRE, or backend/infrastructure engineering, proficiency in Python and shell scripting, and knowledge of configuration management tools. Patreon offers a competitive benefits package including unlimited paid time off, healthcare, equity plans, and more.

Requirements

• Have experience in DevOps, Site Reliability, or backend/infrastructure engineering for a company experiencing fast-paced growth
• Be proficient with a programming language like Python and shell scripting
• Have hands on experience implementing Site Reliability Engineering practices (SLIs, SLOs, SLAs) and like using metrics to make data based decisions
• Be knowledgeable in configuration management with a framework such as Terraform, Ansible, Chef, or Puppet
• Have worked with continuous integration and deployment systems, and have ideas about how to build and improve those systems
• Have excellent documentation and verbal communication skills, and be able to collaborate and rally support with people on and off your team
• Have productive habits, healthy process awareness, and good teamwork skills and instincts

Responsibilities

• Contribute to high impact AWS cloud infrastructure initiatives to improve the performance, reliability, and cost efficiency of Patreon’s rapidly growing platform
• Participate in operability reviews and production readiness reviews to ensure the scalability, resiliency, and operability of new and existing product features
• Advocate and implement Site Reliability Engineering practices including SLIs, SLOs, and SLAs across the engineering organization to improve our operational excellence
• Enhance the feature set of our new kubernetes developer platform and work with partner teams to migrate their workloads over to it
• Provide a delightful and automated experience to our constituent teams by developing tooling and automation to facilitate self service for routine tasks
• Support and maintain critical infrastructure components including our infrastructure as code project, centralized observability stack, and Cloudflare edge

Benefits

• Competitive benefits package including and not limited to salary, equity plans, healthcare
• Unlimited paid time off
• Company holidays and recharge days
• Commuter benefits
• Lifestyle stipends
• Learning and development stipends
• Patronage
• Parental leave
• 401k plan with matching