Site Reliability Engineer II

Summary

Join OpenTable's Serving Platforms team as a Site Reliability Engineer II and contribute to the reliability and efficiency of our containerized infrastructure. This remote role (initially, transitioning to hybrid in Toronto) involves working with Kubernetes, Docker, and other technologies to support OpenTable's global engineering teams. You will participate in high-impact projects, incident response, and on-call rotation, gaining valuable low-level experience. The ideal candidate is a detail-oriented, automation-focused engineer with strong Linux and scripting skills. OpenTable offers a competitive salary, comprehensive benefits, and a collaborative work environment.

Requirements

• Minimum 5+ years of hands-on Linux experience (Ubuntu, CentOS, Etc.)
• Understanding of systems administration concepts and patterns
• Experience and proficiency with scripting languages such as GoLang, Python, Ruby, Perl, or Bash
• Working expertise with Kubernetes and Docker in on premise environment
• Experience in incident response and root cause analysis of service disruptions
• 3+ years experience with config management tools such as Puppet, Chef, Ansible, or SaltStack
• Ability to quickly learn new technologies, frameworks, and architectures, as well as participate in technical conversations with external stakeholders and your team
• Experience with operating messaging systems such as Kafka or RabbitMQ in production

Responsibilities

• Support OpenTable’s development and production container infrastructure
• Work with multiple engineering teams across the globe as an SME for Kubernetes and other technologies owned by the Serving Platforms team
• Participate in high-impact projects
• Work closely with other team members
• Support team priorities
• Help foster good communication with stakeholders
• Help build greenfield projects
• Mitigate infrastructure incidents
• Participate in on-call rotation

Preferred Qualifications

• Understanding or experience with cloud computing - AWS, GCE, Azure
• Familiarity with CI/CD Pipelines using tools like GitHub, Artifactory, CircleCi, Jenkins, TeamCity, Docker registry, etc
• Experience working with K/V stores such as Zookeeper, Redis, etcd, or Consul in production
• Experience with virtualization technologies such as VMware, ESX, Xen, and OpenStack
• Experience working with monitoring and alerting systems such as Sensu, Graphite, Prometheus, and Nagios
• Applied knowledge of working and communicating with a globally distributed team
• Experience with Windows Server OSs

Benefits

• Paid Time Off - 20 days a year
• Birthday/celebration PTO - 1 day
• Annual company weeks off
• Flexible sick time off
• Paid volunteer time
• Parental Leave Benefits
• Dental & Vision Insurance
• Life & Disability Insurance
• Group RRSP and DPSP
• Major Medical Insurance (dependent care options)
• Annual cash bonus
• Equity grant
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave and benefits