SMB Account Executive

Summary

Join NICE, a global leader in customer experience, financial crime fighting, and public safety, as a SMB Account Executive. This role focuses on exceeding revenue quotas by generating new sales of contact center products to small and medium-sized businesses. You will qualify leads, develop opportunities, and manage a regional sales territory. NICE offers a hybrid work model with 2 days in the office and 3 days remote, fostering collaboration and innovation. This is an opportunity to join a fast-paced, creative environment with endless internal career opportunities.

Requirements

• 5+ years’ experience in sales
• Solid understanding of needs analysis sales process
• Experience in working with contact management software

Responsibilities

• Meets and exceeds a monthly quota of new revenue generated through the sale of NICE CX software, voice, and data products to small and medium sized businesses
• Qualifies leads from inbound informational requests and to immediately follow up and develop the lead; or route the leads to Direct Sales representatives, VARS, or agents outside of their territory as defined by management
• Dedicates all efforts necessary to develop new opportunities within assigned territory through networking, cold calling, working with partners, following up with past prospects, and any other possible activities
• Creates go to market strategies and effectively manages a regional sales territory as defined by management, by building, maintaining, and maximizing a sales pipeline

Preferred Qualifications

• Software related sales preferred
• Experience in VoIP-related technology helpful

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations
• If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week
• Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere