Social Media Analyst

Summary

Join Brandwatch, a Cision product, and become a Social Media Analyst in the Strategy & Insights division. You will execute research projects to help clients understand their brands and consumers, providing strategic guidance and optimizing their social media strategies. This role requires 2+ years of research or data analysis experience, proficiency in managing multiple projects, and strong communication skills. You will work with clients across various industries, creating data visualizations and compelling narratives. Brandwatch offers a variety of benefits, including 25 days of holiday, remote work options, health insurance, and various flexible benefits.

Requirements

• 2+ years of research experience or data / statistical analysis or agency experience, preferably with exposure to consumer insights and social media research
• Proficiency in managing your own time and working across projects
• Understanding of marketing, market research and / or social media. Ability to think like a client and make recommendations based on business objectives
• Technical aptitude for learning new software and conducting both quantitative and qualitative analyses
• Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables
• Confidence in business writing, client communication and presentation skills
• Competency in Excel, Word and PowerPoint

Responsibilities

• Work with paid and organic social media content to understand and engage with client data
• Work with clients across a range of industries and sectors, on both individual one off projects and ongoing reporting
• Optimise your time to work on multiple fast paced projects at the same time and deliver quality and client-tailored insights
• Build a research/storytelling plan that maps to the brief, project objectives with timelines and accountabilities
• Execute on a research plan and build a narrative with data that is engaging and actionable
• Provide strategic and consultative guidance to clients across roles/functions to map to their larger business goals/data
• Work collaboratively and independently on research projects with a focus on personal accountability and project management
• Represent the team in client-facing meetings, communication with clients on projects, and present to internal and external audiences
• Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods

Preferred Qualifications

• Experience working directly with clients is a plus
• Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage
• Multilingual skills are a plus, but not a prerequisite

Benefits

• Holiday - 25 days holiday and 4 Wellness days per year to encourage a healthy work-life balance!
• Possibility to work fully remote
• Health insurance + dental care
• Sodexo vouchers
• Option for an annual public transport card for the whole transport network
• Option for a Multisport card (employee covers only half the price)
• A variety of flexible benefits through Re:benefit platform using a monthly budget
• Excellent hardware bundle
• Full Calm subscription, 24/7 Employment Assistance Program
• Informal, friendly, welcoming environment focused on people, learning & development