Social Media Specialist

Summary

Join our dynamic team as a Mandarin Bilingual Social Media Specialist! Develop and implement social media strategies to boost brand awareness and engagement. Create and schedule engaging content, monitor social media channels, and analyze performance metrics. Collaborate with the marketing team and content creators. Leverage your expertise in social media platforms, trends, and best practices. This role requires proven experience in social media management and excellent communication skills. Enjoy the flexibility of working from home and a supportive work-life balance.

Requirements

• Proven work experience as a Social Media Manager or similar role
• Extensive knowledge of social media platforms, trends, and best practices
• Proficient in social media management and analytics tools
• Experience in content creation and ability to create engaging and original content
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to work independently and in a team
• Highly creative with a keen eye for visual design
• Ability to analyze data and draw actionable insights
• Experience in managing online communities and engaging with followers
• Knowledge of digital marketing and SEO
• Atleast B1 level of Mandarin or Chinese Language proficiency
• Primary internet connection with a minimum speed of 15 Mbps
• Backup internet connection with at least 10 Mbps
• Backup connection must be capable of supporting work during a power outage
• Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor
• A minimum of 8 GB RAM
• Must meet or exceed the performance of an Intel Core i3 processor
• Must be functional during power interruptions
• A functioning webcam
• A noise-canceling USB headset
• A quiet, dedicated home office space
• A smartphone for communication and verification purposes

Responsibilities

• Develop social media strategies to enhance brand awareness and drive engagement
• Create and publish engaging content across social media platforms, including Facebook, Instagram, Twitter, LinkedIn, etc
• Manage social media accounts and ensure consistent brand voice
• Monitor social media channels for customer inquiries, comments, and feedback
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Stay up-to-date with social media trends, tools, and platforms and apply best practices
• Analyze social media metrics and provide regular reports on performance and insights
• Collaborate with the Marketing team to align social media efforts with overall marketing initiatives
• Coordinate with graphic designers and content creators to develop high-quality visual and written content

Benefits

• Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth
• Seize daily chances to learn, innovate, and excel. Make a real impact in your field
• Unlock a world of possibilities and resources to propel your career forward
• Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards
• Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best