Designit is hiring a
Social Platform Manager

Summary

Join our amazing team and become a Social Platform Manager, responsible for designing what matters - one project at a time. You will strategically amplify content to promote user engagement, passion, and advocacy for Microsoft offerings.

Requirements

• 2+ years in a client-facing role at a marketing agency or large corporate enterprise
• Experience using Sprinklr
• Bachelor’s degree in business, marketing, management, or related field
• Proven track record of working collaboratively across integrated teams
• Ability to present and pitch ideas effectively to team members and clients
• Customer service experience working in fast-paced environments
• Familiarity with Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook

Responsibilities

• Own and implement the content distribution strategy across social media channels and workstreams
• Review all content amplification requests from product marketing, engineering, PR, and other stakeholders
• Ensure alignment with established copy and creative best practices, accessibility standards, and the Microsoft Writing Style Guide
• Determine which content gets amplified based on established criteria
• Oversee content intake process
• Partner with social media team members and stakeholders to provide tactical guidance and education on strategic content amplification
• Create and schedule posts in Sprinklr Modern Marketing platform for social amplification
• Own the Sprinklr platform tagging structure and naming conventions for content to be published
• Perform thorough quality checks on all social posts before they are published
• Participate in meetings with the Cloud Marketing Blog and Social Team to highlight priority content, discuss performance, and develop actionable insights
• Use performance reporting to make recommendations on amplification tactics, such as platform, time of day, and day of the week
• Deliver monthly editorial calendar plan to other Microsoft social teams via Sprinklr
• Act as an audience expert for all Cloud Marketing social channel

Preferred Qualifications

• Previous experience using Opal and Sprinklr, though not required
• Experience with Wrike is a bonus, though not required

Benefits

Remote work