Software QA Manager

Summary

Join AccelByte's Quality Assurance team as a QA Manager I and lead a team of specialists in delivering high-quality products. Leverage your extensive QA experience to orchestrate testing strategies, manage KPIs, and mentor your team. You will oversee sophisticated testing activities for large-scale projects, advocate for advanced testing methods, and collaborate with cross-functional teams. This role requires strong leadership skills, advanced experience in test automation and QA methodologies, and proven project management abilities. AccelByte offers competitive salaries, a full range of health benefits, social activities, and career growth opportunities.

Requirements

• Bachelors or relevant work experience or certification/courses
• At least 5 years of previous management experience, including teams of 5+
• Advanced experience in test automation, including scripting and framework development, setting the standard for automation excellence
• Advanced experience in QA methodologies, management tools, and best practices, refined through years of practical experience
• Advanced experience in project management (strategic thinking, decision-making, growth mindset, conflict resolution, feedback, etc)
• Outstanding analytical and problem-solving skills, serving as a guiding light in navigating complex testing challenges
• A proven ability to collaborate effectively with diverse cross-functional teams, fostering harmonious cooperation
• Proficiency in written and verbal English language
• Flexibility to adjust to work routines/schedules

Responsibilities

• Manage a team of QA Specialists in the development and execution of test strategies, encompassing risk analysis, resource allocation, and comprehensive test coverage
• Oversee and direct the execution of sophisticated testing activities for large-scale projects, taking charge of test planning, execution, and comprehensive reporting
• Advocate for advanced testing methods/practices and emphasize implementation of automation testing wherever possible to streamline testing processes, improve efficiency, and increase test coverage
• Establish, manage, and continually refine key performance indicators (KPIs) and quality metrics, consistently measuring and reporting on product quality to drive continuous improvement
• Assume overall responsibility for the entire defect lifecycle, ensuring swift and precise defect identification, exhaustive reporting, efficient resolution, and comprehensive validation
• Collaborate closely with development teams, product managers, and stakeholders to align on quality objectives, strategies, and priorities, exerting a profound influence on project success
• Lead the evaluation and optimization of QA processes, methodologies, and best practices, actively guiding their implementation and evolution within the team
• Act as a mentor and educator, nurturing the professional growth of the QA team members, fostering a culture of quality excellence, and ensuring their ongoing development
• Provide constant feedback to the QA members by having the regular 1o1s and set goals for their career development
• Perform other duties as assigned

Preferred Qualifications

• Experience with cloud platforms or web products is a significant advantage, providing a broader perspective on product quality
• Experience in a multinational technology startup or AAA game studio is highly valued, offering valuable insights into the QA landscape and gaming industry standards

Benefits

• Competitive salaries
• A full range of health benefits
• Social activities
• Career growth opportunities
• An amazing team