Software QA Manager

Summary

Join Testlio's growing team as a Quality Assurance Manager (QAM)! This 100% remote role, open to those residing in the AMER region (with occasional travel to Austin, TX for those outside the US), involves leading and managing a team of Quality Engineers, Analysts, and Testers. You will be responsible for team success, process improvement, and collaboration with the Delivery team. The ideal candidate possesses extensive experience in manual and automated testing, strong leadership skills, and a deep understanding of QA methodologies. Testlio offers a supportive and inclusive culture, emphasizing flexibility, professional development, and a generous benefits package, including paid time off, learning reimbursement, stock options, and equipment support.

Requirements

• 5+ years of experience managing both manual and automated testing, with extensive expertise in mobile platform testing
• Proven track record of team leadership with strong collaboration and interpersonal skills
• Ability to influence and build confidence across all organizational levels
• Demonstrated expertise in driving company-wide quality initiatives and implementing a shift-left quality philosophy
• Advanced problem-solving skills with the ability to analyze complex challenges and develop strategic solutions
• Proficiency in navigating ambiguity and managing conflicting priorities across multiple projects
• Deep understanding of diverse delivery methodologies and strategic QA integration
• Experience working closely with Development, Engineering, and PMO teams
• Exceptional ability to negotiate stakeholder requirements and manage parallel project demands
• Strong time management, task delegation, and prioritization capabilities
• Commitment to continuous professional learning in Software Testing, Quality Assurance, and technology domains
• Excellent written and verbal communication skills
• Proven experience working with external clients
• Socially open-minded with strong cultural awareness and empathy
• Flexibility to support cross-regional teams and work in dynamic, high-pressure environments
• Ability to maintain high-quality standards while adapting to rapidly changing business needs

Responsibilities

• Oversee a cross-regional team of Quality Engineers, Quality Analysts, and Testers
• Participate in the interview process and act as Hiring Manager for various QA roles on the team
• Ensure efficient and fluent onboarding to Testlio and set team members up for success
• Provide professional support, guidance, and coaching within your team, including motivating, challenging, energizing, and empowering team members
• Respond to and handle client-side escalations
• Communicate and coordinate daily with the automation team, effectively managing the planned backlog and clarifying functionality requirements
• Collect, analyze, and quantify data to produce clear and insightful reports
• Manage ambiguity and guide the team by establishing clear priorities and timelines
• Potential to travel to the client's site in the US once a quarter

Benefits

• Paid time off
• Reimbursement up to $300/yr for learning
• Stock options
• Equipment policy, with Testlio contributing to the bulk of the cost with regular equipment update intervals