Software System Administrator

Logo of Arete Technologies, Inc.

Arete Technologies, Inc.

πŸ“Remote - United States

Job highlights

Summary

Join our team as a Software System Administrator to support workstations running Windows operating systems, provide applications support, and collaborate with others in a fast-paced environment.

Requirements

  • Must have excellent oral & written communication skills
  • Working knowledge of Java, and Engineering Applications such as CAD

Responsibilities

  • Support workstations running Windows 7 & Windows 10 operating systems
  • Provide applications support to include assisting the Business Systems Administrator with documentation of new and existing applications, and evaluating new solutions and help in creating testing, implementation, and support documentation
  • 1st& 2nd level support for licensed software issues
  • Assist Applications System Administrator with basic functions
  • Resolve Tickets within the SLA requirements
  • Customer Follow up
  • Remote Support

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