Systems Administrator

Summary

Join Avero's Product Operations team as a Systems Administrator, managing and optimizing data center and corporate cloud infrastructure, as well as end-user equipment. You will automate onboarding/offboarding processes, monitor and upgrade hardware/software, and streamline operational workflows. This role requires deep technical expertise, a service-oriented mindset, and a drive to improve systems. The position is 80% remote, reporting to the Head of Product Operations and collaborating closely with DevOps. Applicants must reside within 50 miles of Carteret, NJ and Brooklyn, NY and have access to a car. Avero offers competitive pay and a strong focus on work/life balance.

Requirements

• 5+ years of experience in Systems Administration
• Strong understanding of the core concepts of networking, security, systems administration, and monitoring/alerting
• Excellent verbal and written communication skills
• Access to a car (approximately once a week)
• Required experience with the following
• Hardware: Dell, Apple, Oracle Sparc
• Networking: Cisco Switching, F5 BigIP administration
• Languages – Shell and PowerShell Scripting
• Source Control – Git and Bitbucket
• Hypervisors: Citrix XenServer
• Operating Systems: Windows, MacOS, Linux & Unix administration (Ubuntu, Fedora/RL/RHEL, Amazon Linux, Solaris)

Responsibilities

• Support of migration of on-premises monolithic application infrastructure to cloud-based microservices
• Explore, implement, and test new technologies
• Access Product Operations equipment storage in Brooklyn, NY
• Participate in data center operations in Carteret, NJ
• Participate in on-call pager rotation
• Champion operational excellence, actively participating in the process of development and continuous improvement
• Provide technical support to your team members, take ownership of your work, and always be learning
• Participate in operational reviews, defining and refining your team’s process
• Responsible for primary remote corporate help desk duties for end users
• Troubleshoot and resolve end user hardware and software problems
• Maintaining Windows and MacOS end user hardware
• Perform routine Microsoft 365 administration tasks including add/remove/manage Microsoft 365 accounts
• End user device deployment automation development and implementation
• Hosted RingCentral VOIP management
• Salesforce administration
• Atlassian hosted product administration (Jira, Confluence, Bitbucket)
• Support on-premises hardware and software infrastructure including, but not limited to the following

Preferred Qualifications

• Experience working within remote or geographically distributed teams is preferable and a strong commitment to collaboration in a remote-first environment
• Languages – Python, Perl
• Oracle WebLogic Administration
• Databases – Oracle, SQL Server
• Cloud Administration: AWS

Benefits

• Competitive pay with a strong focus on maintaining work/life balance
• Company-sponsored benefits including Medical, Dental, and Vision coverage
• Remote work flexibility (We operate as a fully remote team!)
• Health Savings Account (HSA) featuring quarterly employer contributions
• Flexible Spending Accounts (FSAs) for medical and dependent care expenses
• Employer-paid coverage for Disability, Life Insurance, and AD&D
• Transit benefits available for NYC-based employees
• 401(k) retirement plan to support your financial future
• Paid Parental Leave to support growing families
• ClassPass membership to help you stay active and well
• Equity ownership – every team member shares in our collective success!