Software Testing Lead

Summary

Join Jack Link's as a Software Testing Lead and manage the implementation of various testing methodologies and tools for enterprise applications. You will lead cross-functional teams, develop test strategies, and ensure the quality and reliability of software products. This role requires a deep understanding of software testing, automation tools, and experience leading testing projects. Responsibilities include planning and executing the testing roadmap, developing TOSCA automated test scripts, overseeing test integration and management, and identifying defects and opportunities. You will also design KPIs, manage the defect lifecycle, and collaborate with development teams. The position offers a competitive salary and benefits package.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field or equivalent experience
• 7+ years of experience in software testing, with a focus on automation
• 3+ years of experience as a QA Lead with expertise in TOSCA (Tricentis) automation
• Strong understanding of software testing principles, methodologies, and best practices
• Hands-on experience with TOSCA automation tools and frameworks
• Proficiency in Tosca scripting languages (JavaScript, TSL, Python)
• Expertise in Web, API, and database testing using Tosca
• Experience integrating Jira with Tosca for automated bug reporting
• Familiarity with generating test reports and customer reporting options
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Experience leading and mentoring teams
• Knowledge of CI/CD pipelines and advanced testing techniques
• Familiarity with data warehousing and big data technologies
• Understanding of systems security best practices and data privacy laws
• Ability to effectively communicate technical information to a non-technical audience
• Provide data and reporting of KPIs and trends to IT Management and others
• Review and maintain daily staff utilization
• Strong customer service orientation

Responsibilities

• Plan, organize, and execute the testing roadmap including the implementation of various testing tools
• Provide oversight on technical design and development decisions related to testing
• Collaborate with cross-functional teams to ensure alignment on business objectives and priorities
• Manage a dotted line reporting structure for the testing team within IT and business functions
• Lead the testing efforts, develop TOSCA automated test scripts, and ensure the delivery of high-quality software products
• Define the process and steps involved in the development of Tosca test cases, from creating the test scenarios, recording the test cases, implementation, and finally executing them against various test environments
• Oversee the integration and management of test cases and test data using various testing tools
• Ensure test accuracy, consistency, and availability for analysis
• Develop and maintain test governance policies and procedures
• Lead the development of advanced testing platforms to identify defects, opportunities, and risks
• Develop and implement testing strategies to support functional business goals
• Identify and evaluate new testing tools and technologies to enhance testing capabilities
• Present findings and recommendations to senior leadership and stakeholders
• Design and implement key performance indicators (KPIs) to measure the effectiveness of testing initiatives
• Monitor and report on the impact of testing on business performance
• Continuously improve testing processes and methodologies
• Manage the defect lifecycle, including logging, tracking, and resolving defects
• Familiarity with automation technologies and tools, particularly Tricentis Tosca, ECT, and Change Impact Analysis testing tools
• Experience leveraging automation technologies to reduce manual work from testing processes and streamline operations
• Work closely with development teams to ensure seamless integration of testing processes and tools

Preferred Qualifications

• Agile/Scrum methodology certifications or related experience
• Exposure and understanding of SAP S/4 & ECC data structures and capabilities

Benefits

• Medical, dental and vision benefits
• Life and disability insurance
• 401k participation
• Paid holidays
• Paid time off