Remote Solution Architect

Summary

The job is for a Solution Architect at Knowde, responsible for owning the technical relationship during the implementation of their PIM product. The role involves collaboration with internal and external stakeholders, data extraction from existing systems, and troubleshooting technical issues.

Requirements

• 5 years professional experience (technical consulting or custom development) with PIM systems, ERP’s, and SaaS solutions
• Solid understanding of ERP systems, especially SAP, and familiarity with various CRM platforms and customer experience technologies
• Understanding of systems implementation process
• Proficient in analyzing and understanding clients' technical environments to identify requirements and scope for Knowde’s solutions
• Capability to provide comprehensive technical recommendations and strategies for system integrations and enhancements
• Expert-level communication and presentation skills, with the ability to engage with both technical and non-technical stakeholders
• Bachelor's or higher degree in Computer Science, Business Information Systems, or a related field

Responsibilities

• Own the technical relationship during the implementation of Knowde’s PIM product
• Collaborate with the client and internal stakeholders to understand business goals and define an implementation strategy
• Ensure a smooth transition from pre-sales to implementation
• Advise on general best practices for implementing data management products
• Assist with most aspects of Knowde’s PIM implementation including: solutions design, external system integration, technical/ end-user training and project management
• Assist clients with data extraction from existing systems, ensuring adherence to data specifications

Preferred Qualifications

Experience with systems implementation process/methodology including Waterfall and Agile approaches

Benefits

• Comprehensive health, dental, and vision insurance
• Retirement benefits with company contributions
• An education stipend for continuous learning and development
• The flexibility of remote work to encourage work-life balance
• Flexible vacation policy and supportive parental leave