Solution Architect

Summary

Join Redis as a Solutions Architect to educate and collaborate with customers to create customized Redis powered solutions for their specific business and database needs, helping them increase business value and overcome challenges.

Requirements

• 3+ years of experience in pre-sales engineering (ideally database engineering) for enterprise software
• Hands-on experience with server-side software development and Linux
• Experience with scalable and highly available distributed systems
• BS in Computer Science / B.A. or equivalent work experience
• A team player with excellent communication and presentation skills
• Able to travel regularly to visit customer sites
• Excellent written and spoken English and Mandarin

Responsibilities

• Help customers meet their technology and business requirements with Redis databases using Redis products, solutions and services
• Understand, quantify and verify the business needs of customers and their specific use cases
• Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots
• Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as new business with existing accounts
• Present the company, its capabilities and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering
• Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D

Benefits

• Competitive salaries and equity grants
• Flexible vacation time to promote a healthy work-life balance
• Health insurance, paid paternity leave, and pension plan
• Flexible working options
• Team celebrations and recreation events
• Learning and development opportunities