Solution Architect

Summary

Join Redis as a Solutions Architect and engage with customers, understanding their business needs, and showcasing the value of Redis Enterprise on Azure. You will accelerate customer adoption, provide technical guidance, and collaborate with sales teams to deliver compelling presentations and proofs of concept. Success requires collaboration, staying updated on industry trends, and providing feedback to product teams. This role involves scaling customer engagements, partnering with colleagues, designing solutions, and providing technical leadership through training and presentations. The position requires specific certifications and years of experience in technical pre-sales or consulting, cloud infrastructure, and data & AI fundamentals.

Requirements

• Relevant certifications from Redis & Microsoft Azure
• 3+ years technical pre-sales or technical consulting experience
• 5+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
• Deep understanding of Data & AI fundamentals

Responsibilities

• Scale Customer Engagements
• Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering
• Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge
• Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation
• Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set
• Scale Through Partners
• Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process
• Solution Design and Proof
• Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Redis offerings through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment
• Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets
• Expands awareness of and begins practicing digital transformation sales processes
• Technical Leadership
• Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture
• Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Azure Redis Enterprise based solutions

Benefits

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